General terms and conditions of the company Pharopack

§1 Validity vis-à-vis entrepreneurs and definitions of terms(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text(1) The following regulations on the conclusion of a contract apply to orders via our internet shop .

(2) In the event of the conclusion of the contract, the contract is concluded with

A. Goebelsmann
Höhenstr. 47
D-42111 Wuppertal
Registration number
Register court

is achieved.

(3) The presentation of the goods in our internet shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

The offer is accepted in writing or in text form or by sending the ordered goods within one week. If the deadline expires without result, the offer is considered rejected.

(4) Upon receipt of an order in our internet shop the following regulations apply: The consumer makes a binding offer to enter into a contract by successfully completing the ordering procedure provided in our Internet shop.

The order is made in the following steps:

1) Selection of the desired goods
2) Confirm by clicking on the “Order” buttons
3) Überprüfen Sie die Informationen im Warenkorb
4) Press the button “Checkout”
5) Login to the Internet shop after registration and entering the login details (e-mail address and password).
6) Re-examination or correction of the respective data entered.
7) Binding dispatch of the order by clicking on the button “order with costs” or “buy

Before bindingly sending the order, the consumer can return to the website where the customer’s details are recorded and input errors are corrected or the order process is aborted by closing the Internet browser by pressing the “Back” button contained in the Internet browser used by him after checking his details. We confirm the receipt of the order immediately by an automatically generated e-mail (confirmation of receipt). This does not yet constitute acceptance of the offer. The offer is accepted in writing, in text form or by sending the ordered goods within one week.

(5) Storage of the contract text with orders over our Internet shop : We store the contract text and send you the order data and our AGB by email. You can also view the AGB at any time at You can view your past orders in our customer area under My account >My orders.

§3 Prices, Shipping Costs, Payment, Due Date(1) The prices quoted include the statutory value added tax and other price components. Any shipping costs will be added.

(2) The consumer has the possibility of payment in advance, PayPal .

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here at the latest within 5 working days. In the case of payment in advance, the period for delivery shall commence on the day following the payment order to the bank instructed to make the transfer and, in the case of all other types of payment, on the day following conclusion of the contract. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period shall end on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold goods shall not pass to the buyer until the goods are handed over to the buyer.

§5 Retention of titleWe retain title to the goods until the purchase price has been paid in full.


§6 Right of revocation of the customer as consumer:Right of revocation for consumers

Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity:

Cancellation policy
Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party, other than the carrier and designated by you, took or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us
A. Goebelsmann
Höhenstr. 47
D-42111 Wuppertal
with a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model revocation form, which is not mandatory.

Consequences of withdrawal

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the date on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period.

You bear the direct costs of returning the goods.

End of the cancellation policy


§7 Revocation form

Sample revocation form(If you want to revoke the contract, please fill out this form and send it back)
to :
A. Goebelsmann
Höhenstr. 47
D-42111 Wuppertal

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


Ordered on (*)/received on (*)


Name of the consumer(s)


Anschrift des/der Verbraucher(s)


Signature of the consumer(s) (only for paper notification)




(*) Delete as applicable.

§8 WarrantyThe statutory warranty regulations apply.

§9 Contractual languageThe only contractual language available is German.


§10 Customer ServiceOur customer service for questions, complaints and objections is available on weekdays from 0:00 to 23:59 at

phone: +49 202 87 00 221
fax: +49 202 87 00 77 41
at your disposal.


Status of general business conditions Apr.2020